We Care About
We take care that all of our endpoint devices are protected according to our Endpoint Security Policy. This includes that all of our endpoint devices have disc encryption, malware protection, guest access disabled, firewall, and have regularly updated OS. In addition, we perform regular checks to make sure that we maintain this high level of security.
Exponea has a vulnerability management policy that includes processes such as regular web scans and scans for potential threats. Once a vulnerability requiring our attention has been identified, it is tracked, given a priority according to how urgent it is, and assigned to relevant people as a ticket. Our security team tracks such issues and follows up regularly until they can check that the issues have been resolved.
It is vital for us to properly test all new features before implementing them so that we make sure that no unexpected vulnerabilities are introduced to the application. The QA team guarantees that all new additions to our application are bug‑free prior to release. They also test private instances for our fresh clients just before they get into the hands of our Client Services team.
Our security monitoring is performed on information collected from internal network traffic and the knowledge of our vulnerabilities. Internal traffic is checked for any suspicious behavior. Network analysis and examination of system logs in order to identify unusual behavior are a vital part of monitoring. We place search alerts on public data repositories to look for security incidents and analyse system logs.
Exponea has well‑defined incident management processes for security events that may affect the confidentiality, integrity, or availability of our client's resources or data. If an incident occurs, the security team identifies it, reports it, assigns it to the correct resolver and gives it a resolution priority based on its urgency. Events that directly impact our customers are always assigned the highest priority and shortest resolution time. This process involves plans of action, procedures for identification, escalation, mitigation, and reporting.
To ensure our Security Management is transparent and the details are shared with those who need to see it the most, we also hold a SOC 2 (Type 1) Report. This report can be provided on request under an NDA and gives an overview of Exponea’s technical and organisational security measures.