Omni‑Channel Communication Orchestration
By consistently communicating with customers across all channels, devices, and touchpoints; your company can significantly improve the customer experience, resulting in higher conversion and retention rates.
Real-time, automated 1:1 personalized customer experiences made simple
Create Customer-Centric Campaigns. Easily
Deliver 1:1 personalized experiences across the entire customer journey using a 360-degree customer profile to understand and increase customer lifetime value.
Interact With Consumers. Everywhere
Develop a market leading omni-channel initiative across all digital touch points with your consumers to drive ROI and better customer engagement.
Put AI to Work. Automatically
Maximize the potential of your acquisition, conversion and customer lifetime value programs by leveraging powerful AI capabilities. Discover behavioural trends, fuel highly personalized recommendations and automatically optimize marketing campaigns continuously to drive the best customer experience with your brand.
Key Capabilities
Full Suite of customer experience, personalization and engagement solutions to drive the best brand2consumer relationships, increase revenue and maximise customer lifetime value.
Comprehensive Email Management
Email is still a very important channel. Exponea enables you to run regular, triggered, and special email campaigns. Optimize them with A/B tests and AI. Easily integrate them with other channels (push notifications, web, call center, etc.).
AI Powered
Recommendations & Personalization
A personalised experience is expected by 79% of customers, but less than 20% of e‑commerce businesses provide it. Exponea delivers multiple approaches and makes it easy to choose the best option with A/B testing.
AI Powered
Predictive Analytics & Segmentations
Understanding your customers, their buying and churn patterns is critical for setting effective marketing, product or sourcing strategy. Exponea’s unrivaled analytics & segmentations capabilities help to focus on customers with the highest likelihood of conversion.
AI Enhanced
Ad Management
Get a unified view of performance from all your online ad campaigns. Use online interactions and CRM data to define your retargeting and look‑alike audiences. Let AI manage your ads to achieve maximum performance.
Attribution Modelling
Most ad platforms generate reports that significantly overstate their value. Exponea provides an independent omni‑channel attribution model enabling you to objectively assess the ROI of your marketing.
Tool Integrations & Easy Extensions
The marketing ecosystem is rich and top results are often achieved by integrating a collection of best‑of‑breed tools. Hence, we’ve integrated Exponea with multiple external tools and made further additions easy.
Data Tracking & Long‑Term Storage
Exponea tracks all online interactions via tags and enables imports from existing systems. All data builds a real‑time profile of individual customers and can trigger desired actions. Exponea can securely store all information in Hadoop or BigQuery.
Real-Time 1:1 Personalized Omni-Channel Campaign Orchestration
Engage your customers with real-time 1:1 personalized content, across all touch-points, channels and devices.
Single View of Customer, Cutting Edge Analytics and Segmentations
Exponea creates a single 360-degree customer profile from all interactions, even enriching the information from social media, enabling you to truly understand your customers and engage them efficiently.
Practical AI & Machine Learning Capabilities
Harness the power of personalised recommendations, predictions, dynamic A/B testing, or attribution modelling to boost and automate your marketing efforts.
Rich API and Native Third-Party Integrations
Achieve the best results by leveraging integration with online services like Zapier, ad management platforms like Google or Facebook, or integrate any of your tools with Exponea’s rich API.
See how companies like yours made it
Success Stories
Why Current & Future Leaders Choose Exponea
Quick integration,
guaranteed ROI
Unlike competition, Exponea can work as an execution layer on top of existing systems, requiring limited integration. This enables us to offer 100% money-back guarantee for the initial 8-week proof-of-concept stage. It makes the start very fast and risk-free.
Flexibly managed
service offering
We like to say: “First time we do it for you, second time we do it with you and third time we support you”. You can always adjust the level of support from fully managed service to self-service.
Ever-evolving
platform
New and improved features launched every week, keeping Exponea users abreast of new hacks and technologies. From now, you’ll be able to harness all new opportunities before competition does.
"Exponea just works. With a few clicks we’re able to launch promotional campaigns, targeted messaging, and even run A/B test without any development support."
Johnny Quach, Director of Product at Rocket Internet
LET’S TALK
+44 (0) 203 086 8894
Have us contact you WeWork No. 1 Spinningfields
Quay Street
Manchester, M3 3JE
United Kingdom
Quay Street
Manchester, M3 3JE
United Kingdom
