Company: WebSupport, Industry: Webhosting, Market: Europe Company: WebSupport, Industry: Webhosting, Market: Europe

WebSupport
reaches new highs
with automated solutions

Websupport success story hero image

Websupport is a major CEE web hosting provider with over 100,000 customers and one of the 50 fastest growing companies in CEE in 2014 according to Deloitte. Besides web hosting, it offers domain registration services.

# SUCCESS STORY

35%+ conversion rate increase
with a smart email campaign

The client’s existing marketing “automation” solution did not automate campaigns, such as for abandoned cart (i.e., when a prospective customer already adds a product into the shopping cart, but does not finish the purchase).

Moreover, creating targeted email campaigns was time consuming, effectively limiting the number of marketing initiatives the company could run.

Websupport campaign scenario

The client used our trigger-based scenarios feature to automate sending personalized email reminders to customers who are interested in a specific product but did not finish the purchase process (Exponea enables easy customer segmentation for individual campaigns, e.g., abandoned cart / geography / cross-sell / up-sell).

In Exponea’s Direct Execution ecosystem, it takes the client only a few minutes to create a full marketing initiative in our drag & drop campaign and email designer without the BI and IT departments having to manually extract target segments from the SQL database and coding the email offer template.

+36.7%

conversion rate growth

4x

campaign frequency growth

4

weeks to value

Too good to be true? Listen in God's voice.

"There are numerous reasons why a customer may not finish her purchase. A simple reminder message thus can have a tremendous impact."
Olivia Kunertova, Delivery Consultant at Exponea

Success stories

See how companies like yours made it.
Too good to be true? Listen to God's voice.

Kiwi.com is the fastest growing flight booking portal in the world
Travel

5% conversion rate increase

Kiwi.com is the fastest growing flight booking portal in the world

Zoot is a major player among European e-commerce fashion websites
FASHION

20.13% conversion rate growth

Zoot is a major player among European e-commerce fashion websites

One of Europe's larger players in sound equipment, home appliances, and even sports goods
ECOMMERCE

16% conversion rate growth

One of Europe's larger players in sound equipment, home appliances, and even sports goods

Sportega is one of the leading sport e-tailers in CEE Region
ECOMMERCE

22% cost saving, 17x cheaper scaling

Sportega is one of the leading sport e-tailers in CEE Region

Topankovo is a leading online retailer specializing in shoes
FASHION

58% conversion rate increase

Topankovo is a leading online retailer specializing in shoes

eCommerce and offline retailer of furniture for home and office
ECOMMERCE

16% increased conversions

eCommerce and offline retailer of furniture for home and office

9 reasons

to include Exponea
in your selection process

Tailored around your high expectations.
Contact us and do more day one.

1

See value
in two weeks

Why wait? The initial integration of Exponea takes just a few minutes. Our consultants then delve into your data, find actionable insights and deliver the first results in just a few weeks.

2

Cover
the entire journey

It all begins with the customer's first visit and ends with their repeated purchases. Eager to know what happens in between? Get powerful customer insights and act upon them straight away, effortlessly and effectively.

3

Become
customer-centric

Each and every one of your customers matters. Instead of just giving you a brief audience overview, Exponea delivers everything needed for one-on-one marketing.

4

Enjoy
a fully-equipped tool

E-commerce businesses typically need as many as 12 separate tools to deal with tracking data, building audiences, sending emails etc. Then, there's Exponea that integrates everything into one interface. We call it the Direct Execution Ecosystem.

5

Build cross-channel
campaigns

Reach your customers in the right place at the right time. Exponea is a truly multi-channel platform, where the only limit is one's imagination.

6

Bury
the hatchet

Exponea is a peacemaker between you and your IT. Once the integration is done, it's between you and us. Let's focus on your marketing goals and let your IT focus on theirs.

7

Get the whole
company on board

Exponea makes it easy for departments to work together. Get insights, decide on experiments and celebrate successes and new learnings together.

8

Boundaries?
No, thanks

There's no such thing as two identical businesses. Exponea is ready, allowing everyone to dig as deep as they need and evolving by itself based on how you've been using it.

9

Get value
or money back

If you're not happy with what we deliver within two months, just say the word and we'll refund you.