Recommendations for Similar Products

Use case upsell with similar recommendations (AI driven)

Problem:

Customers are not seeing a selection of similar products along with the item they are specifically looking for.

Cause:

Client lacked a system for recommending and displaying alternative products.

Solution:

Implement “similar products” and the “customers also bought” recommendation models to show customers a range of additional products according to their specific situation.

Deliverables:

Two recommendation models were created and used:

  • “Similar products” recommendation template uses content-based model (based on selected attributes of products)
  • “Customers also bought” model was based on collaborative filtering (Oryx)
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