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Industry

Exponea
for the Travel Industry

“We can always 100% rely on them!” We very much appreciate the help and cooperation of the Analytics team of Exponea, which is available to us 24/7. That's really important! We can always 100% rely on them!
Ondra Bumbalek, Head of retention and performance marketing
travel industry

Send your users holiday deals you know they’ll love with Exponea.

Organize your data around the customer, enabling personalized recommendations and offers at scale, and start fostering the loyalty that will have them booking with you again and again.

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Challenges

Challenges
in the Travel Industry

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Finding the Best Destinations to Offer

Incomplete view of the customer makes recommendations difficult

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Omni‑channel inconsistency

Poor orchestration due to siloed channel data

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Poor customer experience

IT support is required to try improvements

Don’t see your challenge?

Contact us
success story

Bónusz Brigád Experienced 4% Increase in Revenue in 30 Days with Exponea

Bónusz Brigád, Hungary’s largest online portal for deals and coupons, has a large variety of options for its customers. They needed a way to show the right deal to the right customer.

Exponea gave them the tools they needed to accomplish just that, while freeing up valuable man-hours in the process. Read the success story to see how it was done.

read the success story
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Use Cases

Solutions
For the Travel
Industry

Flexibility of channels integration and Single Customer View

Calculate prospect’s destination preference, budget and probability to book a holiday in the next 30 days. You can automatically push these insights to your call centre to convert this customer at the right time.

Automated cross‑channels campaigns

Improve customer experience via Scenario builder to communicate with your customers with relevant message at the right time. You can trigger an automated message to a customer after the booking.

Social Proof Banners

Using simple psychological methods such as social proof or scarcity through Exponea capabilities will help you to convert customers.

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resources for travel industry

E‑Books Picked
Just For You

Exponea Capabilities

Key Features
For Travel
Industry

  • Omni‑Channel Orchestration
  • Web Personalization Based on Behavior
  • Single Customer View

Send the right message to the right person at the right time by interacting with each individual customer through their preferred channel. All customer interactions with your brand are recorded in real‑time, ensuring up‑to‑date communication with every message on every channel.

personalization

Show the right content to the right customer, based on data. Exponea enables you to personalize your site for every visitor. Show location‑based offers, vouchers for loyal customers, weather‑based deals, and more.

Show the right content to the right customer, based on data. Exponea enables you to personalize your site for every visitor. Show location‑based offers, vouchers for loyal customers, weather‑based deals, and more.

Client Testimonials

Hear
From Our
Clients

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“Exponea appealed to Destinology due to the ease of use and ability to integrate multiple data sources, in addition to a true multi-channel platform. Since using Exponea we have implemented a number of personalised campaigns, triggered to customers when they complete an action on-site, allowing us to target our customers with more timely and relevant content.”
Sophie Hughes, CRM Executive, Destinology
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“Nobody in the world could do what Exponea did for us.”
Michal Stencl, CEO, Sygic
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G2 Crowd Reports

Real Reports.
No buzzwords.

Customer Data Platform

Exponea’s customer‑centric platform is the clear industry leader, based on user reviews. Exponea is redefining what it means to be a CDP and is pushing the boundaries of the market. Read more about the solution that customers love in the report.

View Report
G2 Grid® for Customer Data Platform

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