Company: ZOOT, Industry: Fashion, Market: Europe
“Customer behaviour data showed that too many people dropped out of our order funnel.
We needed to drive them back to finish the purchase.”

Exponea's simple and effective automation solution helped ZOOT increase completed orders by 19%

+20.13%

Conversion rate growth

50%

Open rate of the reactivating emails

+19%

Growth in the number of finished orders

Truly understanding a problem is the first step to its elimination

ZOOT is a fashion e-Commerce business built on two pillars: love for fashion and passion for tech innovations. Since the company’s early days, its founders have sustained their focus on pioneering a unique omni-channel concept.

Integrating the best of online and offline shopping experiences, ZOOT utilises big customer data to keep expanding into new European markets. Along with their need for automated 360-degree customer profile building, it is one of the reasons ZOOT pointed to Exponea when choosing a marketing cloud solution.

Our value delivery consultants have been in close contact with ZOOT’s performance department, discussing possible bottlenecks in the customer journeys and effective ways to eliminate them.

During one of our meetings, Alzbeta Zidek, the Performance & Customers Lover at ZOOT, expressed her concern with abandoned carts.

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Start today. See value tomorrow

9 reasons to stop looking elsewhere

We built Exponea around you and your customers. This is what you can do from day one

Rocket

See value in 2 weeks

Why wait? The initial integration of Exponea takes just a few minutes. Our consultants then delve into your data, find actionable insights and deliver the first results in just a few weeks.

Funnel

Cover the entire journey

It all begins with the customer's first visit and ends with their repeated purchases. Eager to know what happens in between? Get powerful customer insights and act upon them straight away, effortlessly and effectively.

Flipchart

Become customer-centric

Each and every one of your customers matters. Instead of just giving you a brief audience overview, Exponea delivers everything needed for one-to-one marketing.

Box

Enjoy a fully-equipped tool

E-commerce businesses typically need as many as 12 separate tools to deal with tracking data, building audiences, sending emails etc. Then, there's Exponea that integrates everything into one interface. We call it the Direct Execution Ecosystem.

Megaphone

Build cross-channel campaigns

Reach your customers in the right place at the right time. Exponea is a truly multi-channel platform, where the only limit is one's imagination.

Clock

Bury the hatchet

Exponea is a peacemaker between you and your IT. Once the integration is done, it's between you and us. Let's focus on your marketing goals and let your IT focus on theirs.

People

Get the whole company on board

Exponea makes it easy for departments to work together. Get insights, decide about experiments and celebrate successes and new learnings together.

Target

Boundaries? No, thanks

There's no such thing as two identical businesses. Exponea is ready for it, allowing everyone to dig as deep as they need and evolving by itself based on how you've been using it.

Safe

Get value or money back

If you're not happy with what we deliver after two months, just say the word and we'll refund you.