Company: NAHODSA.sk, Industry: Fashion, Market: Local Company: NAHODSA.sk, Industry: Fashion, Market: Local

Even street fashion can and should be data-driven

Nahodsa success story hero image

NAHODSA.sk is one of the major e-commerce fashion stores in Slovakia. Founded in 2011, it has managed to build up a portfolio of global brands like Supra, adidas Originals, and Converse, while not giving up on young, yet-to-be-discovered designers and manufacturers.

# SUCCESS STORY

“Customer journeys on our website end too early. We aim to increase the order completion rate significantly.”

Exponea marketing cloud platform helped NAHODSA.sk
reach a 30% conversion growth in just 11 days

The client’s management and marketing team understood the value of customer data perfectly, yet they struggled to leverage it in a way that would help them achieve their business goals. That changed when our value delivery consultants proved how conversion funnels could be improved in just 11 days, if the right technology and flawless execution are implemented.

One final nudge was all that customers needed.

Our data experts first identified a major pain point — the customer journeys were smooth up until the point of the actual purchase. In other words, visitors of Nahodsa.sk could find what they were looking for rather easily, but too many of them dropped out of the conversion funnel right before purchasing a product.

Having consulted the client, we agreed on a hypothesis to work with: if we give the visitors who show repeated interest in a product a gentle nudge to finish the purchase before they churn, it will steer their behaviour toward completing the purchase.

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With the help of Exponea’s powerful platform, it took us just a few hours, and required no IT time, to set up a web layer campaign at NAHODSA.sk. The Web layer showed a banner with one simple, yet highly effective message aimed at keeping people in the conversion funnel: free shipping on orders above € 89.

Plus, one condition was added — the banner was only displayed to customers who saw the given product’s page more than once during one visit. This condition made it
possible to push visitors, who were truly interested in the product, to make the purchase while not bothering those who were “just looking”.

Nahodsa success story solution timeline
+30%

conversion growth

+75%

revenue per visitor growth

11 days

to deliver these results

Too good to be true? Listen in God's voice.

Michal Novovesky, Chief Customer Success Officer at Exponea
"Even early stage companies with smaller amounts of data can make data-driven decisions that deliver incredible value if they choose the right approach. In this case, the client's courage to try completely new call to actions on the web led to a significant increase in revenue"
Michal Novovesky, Chief Customer Success Officer at Exponea

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9 reasons

to include Exponea
in your selection process

Tailored around your high expectations.
Contact us and do more day one.

1

See value
in two weeks

Why wait? The initial integration of Exponea takes just a few minutes. Our consultants then delve into your data, find actionable insights and deliver the first results in just a few weeks.

2

Cover
the entire journey

It all begins with the customer's first visit and ends with their repeated purchases. Eager to know what happens in between? Get powerful customer insights and act upon them straight away, effortlessly and effectively.

3

Become
customer-centric

Each and every one of your customers matters. Instead of just giving you a brief audience overview, Exponea delivers everything needed for one-on-one marketing.

4

Enjoy
a fully-equipped tool

E-commerce businesses typically need as many as 12 separate tools to deal with tracking data, building audiences, sending emails etc. Then, there's Exponea that integrates everything into one interface. We call it the Direct Execution Ecosystem.

5

Build cross-channel
campaigns

Reach your customers in the right place at the right time. Exponea is a truly multi-channel platform, where the only limit is one's imagination.

6

Bury
the hatchet

Exponea is a peacemaker between you and your IT. Once the integration is done, it's between you and us. Let's focus on your marketing goals and let your IT focus on theirs.

7

Get the whole
company on board

Exponea makes it easy for departments to work together. Get insights, decide on experiments and celebrate successes and new learnings together.

8

Boundaries?
No, thanks

There's no such thing as two identical businesses. Exponea is ready, allowing everyone to dig as deep as they need and evolving by itself based on how you've been using it.

9

Get value
or money back

If you're not happy with what we deliver within two months, just say the word and we'll refund you.