The all‑in‑one nature of Customer Data Platforms makes it simple to integrate Exponea into an existing company environment without the hassle of creating custom integrations for multiple modules.
True Single Customer View
Every click, interaction and purchase is recorded in a database of individual customer profiles called a Single Customer View. Data is organized around the customer rather than the channel or device they used.
Updated in Real‑Time
Organized data is great, but organized data that’s updated in real time is better. Trigger personalized events based on customer behavior, even as the customer interacts with your brand.
Orchestrate a consistent customer experience, regardless of the channel used. Customer data from retail stores, online interactions and over the phone discussions is organized within your central data hub, allowing for up‑to‑date interactions with customers, no matter where they are.
Determine the best time to communicate with customers based on their individual preferences. Start sending the right message to the right person at the right time.