Break the customer lifecycle down into 14 manageable stages from Visitor to Champion to At Risk.


Что вы узнаете?

Эта шпаргалка — быстрый способ разобраться в стадиях, через которые проходят ваши клиенты, и начать планировать кампании для каждой из них.

Learn actionable tactics to turn visitors into customers, convert low‑value customers to high‑value customers, and high‑value customers to champions. Learn techniques for preventing churn and campaigns to reactivate the customers that slipped away.

Немного конкретики

  • 6 кампаний, чтобы превратить посетителей в покупателей
  • 7 кампаний, чтобы удержать или реактивировать клиентов
  • 10+ кампаний увеличить ценность ваших клиентов

Our research & content expert, Sam

Sam's marketing career started in Los Angeles back in 2012, and his interest in creating compelling content for complex topics has persisted. His mission at Exponea is to be an advocate of e‑commerce solutions: writing guides and articles with data from Exponea’s work with e‑commerce clients, as well as from consumer surveys, studies, and reports.

Мы отправим книгу на вашу почту

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Этими советами пользуются в Sofology

Watch a 2-minute video with our client. Discover how they use a set of personalization tactics from Exponea.

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