True
Partnership


From Customer to Partner

It wasn’t just integrating with another company. It was very much a partnership, and that was evident within the team. Because we were all working together and we were all driving for success.
Sarah Hodges, Delivery Manager, River Island
We did quite an in‑depth review of the marketplace and we felt Exponea was a great partnership… they took us to the next level in terms of personalizing customer experience across multiple channels.
Kate Vezina, CRM Lead, River Island
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Bulding a Lasting Partnership

With Exponea Features

Working with
Customers.
Not Sessions.

Teaming up with Exponea gave River Island the ability to become truly customer‑centric. Other analytics platforms revolve around sessions, not users. A partnership with Exponea enabled River Island to use customer‑based analytics instead.

Experiences
as Unique as
Each Customer.

Exponea gives River Island the data and tools they need to create tailor-made experiences for every customer. A true partnership makes it easier for River Island to show customers what their brand is all about.

A Personal Expert in Your Corner.

Exponea clients aren’t customers – they’re partners. Dedicated Client Success Managers devote themselves to understanding your business goals and challenges, and how Exponea fits into the picture.

Leader in CDP category by G2Crowd

Turning Clients
into Partners

Estimated ROI on the product?

Payback Period in Months

Take the Fast
Path to ROI

While many platforms take a year or more to show results, over 80% of Exponea’s clients see a return on their investment in less than six months.

How long did it take to go live?

No More Painful
Integration

75% of our customers are integrated in less than 1 month. Exponea can work with an agile implementation process that creates results right away. Clients can begin running their first campaigns quickly, even if the full implementation requires more time.

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Ease of Doing Business With

Easy to
Work With

Clients find Exponea easier to use than similar platforms, including Oracle, Emarsys, and Adobe.

Quality of Support

Legendary Support

Exponea’s support is rated 9.6/10 for good reason. Beyond having a CSM assigned for each client, our support team is also available to help Our average response time is less than two minutes.

Performance and Reliability

Performance You
Can Count On

We understand the importance of having a reliable platform, particularly when your business depends on it. We’re proud to have our reliability and performance rated as some of the best in the industry, with a score of 9.4/10.

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Exponea gives you freedom

The first time we do it for you, the second time we do it with you, and the third time we support you.

You’ll be in good company…

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