Value Delivery Manager

Apply

Value Delivery Manager

calendarStart ASAP
contractFull time
walletFixed base monthly salary from 1300 EUR
walletCompetitive salary reflecting your motivation and maturity (monthly fixed from 1300 EUR to 3500 EUR + stock options)
location-pinBratislava, Slovakia or Prague, Czech Republic

We are Exponea, an internationally renowned experience cloud – a tool for in-depth analysis and marketing automation for businesses. We work with global e-commerce leaders and other top companies from all over the globe.

 

Currently expanding our Consulting Team, we’re looking for new colleagues as Value Delivery Managers. Could you be one of them?

 

  • Help top e-commerce businesses boost their performance
  • Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm
  • Serve clients and get experience globally (offices in New York, Bratislava, Prague, London, Edinburgh, Moscow, Warsaw and Berlin)

Tasks and responsibilities:

  • Plan and manage the projects of implementation of Exponea to clients’ websites or online shops:
    • You will not have to do it on your own! Your main task will be coordination of works between Exponea team and clients’ teams, mostly from IT and marketing.
  • Approve the scope of work
  • Manage projects to completion, within agreed timescales and budget, including such areas as:
    • Creating a project timeline in accordance to agreed scope of work
    • Define tasks and required resources
    • Form, maintain and motivate a team of internal consultants
    • Challenge, encourage, influence both internal and external teams
    • Implement and manage change when necessary to meet project goals
    • Overcome challenges within the project
  • Manage, support and direct all stakeholders towards completion
  • Deliver business value (both for Exponea and the client)
  • Evaluate and assess project results

Your colleagues:

  • A Customer Success Manager, who will manage the client relationship and business strategy.
  • Technical Integrators for more technically demanding integration work streams
  • Customer Analytics Consultant(s) for non-technical implementation work streams
  • Client teams – you will spend time with our clients in their offices. The requirements will vary depending on project size and complexity

Our expectations of you:

  • Experience in project management (ideally on technical projects)

OR

  • Experience as a team lead

OR

  • Experience in strategic planning, risk management and/or change management

OR

  • Experience in Agile teams

 

  • Certifications in Project Management (PRINCE2 or PMP) is a plus
  • Understanding of frontend/backend technologies, relational databases and web mechanics is a plus. You won’t need to do any coding yourself, but a certain degree of familiarity and understanding is a must
  • Experience in the following emerging sectors will be a significant advantage (the more the better): online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modelling, prediction
  • Good command of English and Slovak or Czech. Any other European language is an advantage

More things you might like about Exponea:

  • Talent development thanks to our Internal Learning Academy:
    • Communication and soft skill development program provided by our resident coach and ex-McKinsey communication strategist Ivo Večeřa
    • Leadership academy, execution training – 7 habits of highly effective people by Stephen Covey Business Academy
    • Scaling-up program from Verne Harnish processed via TedExponea format

 

  • A great deal of freedom and trust. At Exponea we don’t clock in and out, and we have neither corporate rules nor long approval processes. We are interested in results from day one. The freedom goes hand in hand with responsibility.
  • Learning, personal development and professional growth. 
  • Entrepreneurship lessons.  Easier way to start your own business. Inspired by PayPal founders, our CEO, Peter, aims to support employees in starting their own successful firms. The money and know-how you will have obtained at Exponea will surely come in handy! (Read more of what Luna, our E-Commerce Growth Specialist has learnt about growing a business).
  • Flexible working hours. Remote work and home office are possible.
  • Reward based on your commitment and capabilities.
  • Possibility to co-own the company through our employee share program.
  • An easy-to-access downtown office.
  • An array of fringe benefits including hardware (pick the machine and tools you like), books, language classes.
  • Free lunches in Exponea Foodie Club restaurants; free fresh fruit in the office every day.
  • Travel insurance, also for personal purposes.
  • Friendly atmosphere and motivated colleagues who like what they do.

About us:

Exponea is an award-winning customer experience and data management platform that not only boosts e-commerce growth with AI-powered engagement automation, but also helps improve companies’ culture with better cross-department collaboration and customer centricity. More info about Exponea.

 

Get a glimpse of life at Exponea and meet your future colleagues (Facebook Page Exponea Society).

Like this role? Apply here.


Drop your CV here or click to upload (docx, pdf, max. 5MB.)

Delivery

If you have any questions, please contact us at career@exponea.com