Operations Manager


Operations Manager

calendarStart ASAP
contractFulltime / Contract
walletCompetitive salary reflecting your motivation and maturity (Fixed monthly salary + Stock Options)
location-pinLondon, United Kingdom

We are Exponea, an internationally renowned experience cloud – a tool for in-depth analysis and marketing automation for e-commerce businesses. We work with global e-commerce leaders and other top companies from all over the World. Currently expanding our Operations team, we’re looking for new Operations Manager for our London office. Could you be one of them?

Main goals of the role:

  • Enable growth with strong culture. Optimize work environment, ensure good working atmosphere and be a culture champion.
  • Ensure smooth onboarding and that all employees are well equipped to carry out their tasks.
  • Plan and execute various operational projects, e.g. vendor selection, quality management, reporting etc.

Tasks and responsibilities:

  • Enable growth with strong culture. There are a few things unique about Exponea and one of them is our culture. We believe that the only way to truly enable growth is by taking care of our people.
  • Organize office operations and procedures (new locations & moving, layout & seating, equipment) and optimize work environment.
  • Ensure local office legal compliance, including health & safety compliance.
  • Manage vendor procurement and maintain relationships with vendors, service providers and landlords.
  • Ensure smooth onboarding of new employees by providing necessary information and equipment, and by supporting their needs.
  • Manage local operations expenses and provide operational support to all country offices & flats.
  • Maintain ops administration and databases, handle office supplies and correspondence.
  • Perform review and analysis of special projects and keep management properly informed.
  • Implement procedural and policy changes to improve operational efficiency.
  • Provide general support to visitors.
  • Be a local culture champion, maintain employee benefits and organize smaller team events.

What you might like about this role:

  • You will be part of a small but global operations team whose mission is to enable growth with strong culture. We do care about our people and we believe that culture goes hand in hand with business success. We also deeply care about raising future entrepreneurs, which is why we focus on enabling people to enjoy freedom and responsibly, thus help bring everyone closer to making Exponea mafia come true.
  • Opportunity to bring in own ideas and creativity to solve operational issues. We value a hands-on approach and will trust you with a lot of responsibility from the start.
  • You will work with a small but diverse and wholehearted team of salespersons & consultants, as well as communicate with colleagues in different offices across the world.

What we expect of the candidate:

  • Great communication skills with an approachable demeanor. You know everyone’s name and can quickly build bonds with everyone in the office.
  • 5+ years of prior office management, operations and facilities experience (in a start-up, a plus!) and the ability to collaborate effectively with other operational heads in other offices.
  • Exceptional organizational and multitasking skills while meeting deadlines and priorities.
  • Must be willing to roll-up your sleeves and have a knack for creative problem solving.
  • Creativity in social and fun activities that drive morale and positivity in line with our  culture.
  • Proactive approach to identifying improvements that can be made.
  • Up-to-date knowledge of Health & Safety Regulations.
  • Diligent budget management and vendor relations.
  • Knowledge of Outlook, Word, Excel, and PowerPoint.
  • Willingness to travel to Manchester and Edinburgh offices.


What we’ll consider an asset:

Knowledge of Google Apps and Slack – a bonus

More things you might like about Exponea:

  • A great deal of freedom and trust. At Exponea we don’t clock in and out, and we have neither corporate rules nor long approval processes. We are interested in results from day one. The freedom goes hand in hand with responsibility.
  • Possibility to co-own the company through our employee share program.
  • Flexible working hours. Remote work and home office are possible.
  • Reward based on your commitment and capabilities.
  • An array of fringe benefits including hardware, books, gym classes, and more.
  • Friendly atmosphere and motivated colleagues who like what they do.


Get a glimpse of life at Exponea and meet your future colleagues in Bratislava (Facebook Page Exponea Society – Bratislava), Prague (Exponea Society – Prague) as well as London, Edinburgh, Manchester, Moscow, Germany and Palo Alto (Exponea Society – Global).

About us:

Exponea is one of the world’s fastest growing software companies in the field of AI-enabled marketing automation and advanced data analytics. A UK-based company with Slovak origins, Exponea has offices in London, Edinburgh, Bratislava, Prague, Moscow, Berlin and Palo Alto. Having secured millions of euros in investment, the small team has grown into an 140+ people company in a year – and keeps growing. In Central Europe, it helps market leaders such as Kiwi.com, Sygic, T-Mobile or Zoot with personalized communication and real-time marketing. Exponea is the first SaaS company in the world to integrate Facebook Messenger Bots and Amazon’s Alexa into a modern marketing cloud.



Were you made for this job? Then get in touch!

Like this role? Apply here.

Drop your CV here or click to upload (docx, pdf, max. 5MB.)


If you have any questions, please contact us at career@exponea.com