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Customer Analytics Consultant (Bratislava)


Customer Analytics Consultant (Bratislava)

A variation on the best job in the world, according to the CareerCast.com, in the fastest growing European SAAS company

contractFulltime / Contract
walletCompetitive salary reflecting your motivation and maturity (Fixed monthly salary + Stock Options)
Michal Novoveský, Chief Customer Success Officer

We are Exponea. We give B2C marketers a robust tool to speed up optimisation and omnichannel communication. We work with global e-commerce leaders and other top companies from all over the globe. Currently expanding our Consulting team, we’re looking for new colleagues for our Bratislava office. Could you be one of them?


  • Help top e-commerce businesses boost their performance?
  • Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm.
  • Serve clients and get experience globally (offices in Bratislava, Prague, London, Manchester, Edinburgh, Moscow, Palo Alto and Berlin).


If you’d like to specialize right away, you can apply to one of the following roles instead:

Job description:

  • Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops;
    design, manage and evaluate AB tests; propose changes to enhance customer
    experience and raise conversion rates).
  • Communicate with clients, teach them how to use the Exponea
    platform, suggest improvements to their products, prepare reports for their
    business decisions and project evaluation.
  • Oversee implementation to clients’ applications, websites or
    online shops.  
  • Communicate regularly with clients through online channels and occasional visits. 


Your colleagues:

  • A Customer Success Manager, who will manage your project, define its scope with the client and be in charge of the business strategy.
  • Web integrators for more technically demanding integration
  • Data science experts (predictive behaviour analysis, recommendations and machine learning)
  • Client teams – you will spend a couple of days each month with our clients in their offices

Our expectations of you:

  • Experience in the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modelling, prediction
  • Desire to get thorough knowledge of business
  • Basic understanding of HTML, CSS and Javascript is an asset. You won’t need to do any coding yourself, but familiarity with and understanding of website mechanics will come in handy.
  • Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
  • Good command of English.

Your future career prospects:

  • Customer Analytics Consultant is great entry point into Exponea and you can further develop your skills to become senior consultant or even senior expert specialised for particular discipline (analytics, email, CRO…).
  • A stepping stone to management/project management positions with Exponea, such as Customer Success Manager (if you enjoy communicating with clients), to roles specialised in demanding or technical projects, or Data Science and Machine Learning positions (if you are not fond of client contact).
  • Easier way to start your own business. Inspired by the PayPal Mafia (video), the objective of our CEO, Peter, is to support employees in starting their own successful firms. The money and know-how you will have obtained at Exponea will surely come in handy!

What you might like about Exponea:

  • You will enjoy a great deal of freedom and trust. At Exponea we don’t clock in and out, and we have neither corporate rules nor long approval processes. We are interested in results from day one. The freedom goes hand in hand with responsibility.
  • We support learning, personal development and professional growth.
  • We have flexible working hours. Remote work and home office are possible.
  • You will be rewarded based on your commitment and capabilities.
  • You can become a co-owner of the company through employee share program into which we have allocated over 50 per cent of shares.
  • An easy-to-access downtown office.
  • An array of fringe benefits including hardware, books, gym classes, language classes.
  • Friendly atmosphere and motivated colleagues who like what they do.

What you might not find elsewhere:

  • Opportunity to make deep analyses and look for solutions which will have maximum impact for the client
  • Opportunity to get involved in implementation and achieve results fast in a matter of weeks and months
  • Opportunity to help a wide range of companies and projects in attractive sectors
  • Chance to get closer to business and clients
  • Chance to break free from the conservative environment and corporate rigidity and move on from routine to diverse work and client contact
  • Opportunity to get transferred to other Exponea offices, travel all over the world while still working for a single company.

Were you made for this job? Then get in touch!


Read about our firm at our Career Page or get a glimpse of life at Exponea and meet your future colleagues in Bratislava (Facebook Page Exponea Society – Bratislava), Prague (Exponea Society – Prague) as well as London, Moscow, Palo Alto (Exponea Society – Global).

Like this role? Apply here.

Drop your CV here or click to upload (docx, pdf, max. 5MB)

If you have any questions, please contact us at career@exponea.com