Customer Analytics Intern

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Customer Analytics Intern

Become an integral member of a global team building Exponea, a world-class experience cloud.

calendarStart mid-June 2018
contractFull-time internship
walletpaid internship
location-pinBratislava, Slovakia; Edinburgh, UK (both)
Michal Novoveský, Chief Customer Success Manager: You will be helping e-commerce business leaders utilize their data to its full potential. You will be advising them concerning their products, their communication with customers and their marketing strategies.

This internship is part of the Edinburgh/Bratislava Summer Internship Program. To read more about what we offer, head over to our landing page.

 

Exponea is an internationally successful e-commerce automation and customer data management platform. We have been working with global leaders (e.g., DeliveryHero, Zoot, Sygic, Kiwi.com, T-Mobile and many others) to improve their business results based on customer data analysis.

 

We are looking for a customer analytics intern who will be helping e-commerce business leaders utilize their data to its full potential. You will be advising them concerning their products, their communication with customers and their marketing strategies.

Responsibilities:

Your work will be project-based:

 

  • You will take care of multiple clients in different project phases, making sure we are delivering a measurable value to their business.
  • At the start, you will help the client create a data structure and tracking using JavaScript and HTML.
  • Next, you will collect data, analyze it using a most progressive e-commerce cloud platform – Exponea.
  • Next, you will set out hypotheses and then test them out.
  • Finally, you will assist in implementing the changes on client’s e-shop, web portal or application. In this phase, you will be collaborating with our technical consultants and programmers on delivering advanced technical solutions.

 

During the whole process, you will be often facing senior managers, members of boards and heads of departments. The communication with the clients will be mostly online via chat, Skype or Hangouts. From time to time, you will also travel and visit them on site.

Requirements:

  • Strong interest in topics such as online product creation, digital analytics or e-business.
  • Education background: Computer Science, Data Analytics, Finance, Marketing Management or related.
  • Ability to master analytics concepts such as pivot tables, customer segmentation, conversion funnels, etc.
  • Basic programming skills – you will track data from websites using JavaScript and editing pieces of HTML and CSS
  • Fluent English

 

Edinburgh/Bratislava Summer Internship Program also requires:

 

  • Being a full-time student
  • Eligible to work and travel to Slovakia and UK

Things you’ll like about Exponea:

  • Participation in developing a unique product that many consider world-class (see the  Best Marketing Automation Software by G2Crowd).
  • A great deal of freedom and trust. At Exponea we don’t clock in and out, and we have neither corporate rules nor long approval processes. We are interested in results from day one. The freedom goes hand in hand with responsibility.
  • A chance to co-own the company through our employee share program (if you decide to continue with us after your internship).
  • Flexible working hours.
  • Being rewarded based on your commitment and capabilities.
  • An easy-to-access downtown office with amenities in Bratislava. Check out our offices in the hypermodern Twin City complex.
  • An array of fringe benefits including hardware, books, gym classes.
  • Friendly atmosphere and motivated colleagues who like what they do.

 

Get a glimpse of life at Exponea and meet your future colleagues in Bratislava (Facebook Page Exponea Society – Bratislava), Prague (Exponea Society – Prague) as well as London, Manchester, Edinburgh, Moscow, Palo Alto (Exponea Society – Global).

About us:

Exponea is one of the world’s fastest growing software companies in the field of A.I.-enabled marketing automation and advanced data analytics. A UK-based company with Slovak origins, Exponea has offices in London, Manchester, Edinburgh, Bratislava, Prague, Moscow and Palo Alto. Having secured millions of euro in investment, the small team grew into an 110+ people company in a year – and keeps growing. In Central Europe, it helps market leaders such as Duke & Dexter, DeliveryHero, Kiwi.com, Sygic, T-mobile or Zoot with personalized communication and real-time marketing. Exponea is the first SaaS company in the world to integrate Facebook Messenger Bots and Amazon’s Alexa into a modern marketing cloud.

Like this role? Apply here.


Drop your CV here or click to upload (docx, pdf, max. 5MB)

If you have any questions, please contact us at career@exponea.com