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Account Manager Western Europe

calendarJanuary 1, 2021
contractFull time
walletCompetitive salary reflecting your motivation and maturity
location-pinLondon, UK/Remote UK

We are Exponea, an internationally renowned Customer Data Platform – a tool for in-depth analysis and marketing automation for businesses. We work with global e-commerce leaders and other top companies from all over the globe.


Currently expanding our Account Management team, we’re looking for a new colleague as Account Manager (AM) to manage the Western European portfolio. Could you be the one?

Tasks and responsibilities:

The job of Account Manager is to:

  • own the relationship with key accounts,
  • ensure renegotiation of contracts at point of renewal,
  • identify upsell and cross sell opportunities.

In this role you will be responsible for:

  • day to day account management,
  • qualification of new opportunities within existing accounts,
  • high-level product demonstrations,
  • being the Subject Matter Expert (SME) for all Exponea solutions and services.

This role reports directly to the VP of Account Management. You would be based out of London, UK.

Primary Responsibilities:

  • Own a portfolio of existing accounts and take responsibility for their retention and growth (cross-and upsell).
  • Identify upsell and cross sell opportunities within existing accounts.
  • Proactively own renewals in key accounts in cooperation with the Customer Success team.
  • Succeed in a team selling environment, partnering with solution consultants for maximum account penetration and coverage.
  • Consistently forecast monthly and quarterly performance within a 10% margin of error from actual bookings.
  • Stay abreast of industry changes and trends.
  • Confidently communicate the Exponea value proposition.
  • Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiations.

What we expect of the candidate:

  • Ideally 3-5 years of quota carrying experience in online media, selling software or software-as-a-service (SaaS).
  • Good knowledge of online marketing/internet marketing.
  • Strong technology skills. Must be able to credibly discuss digital marketing topics.
  • Able to successfully negotiate and close deals at C-level.
  • Ability to work and sell in a highly collaborative teamed environment.
  • Proven track record meeting and exceeding revenue quota in an account retention and upsell role.
  • Detail oriented, relationship-building skills, and a focus on a high level of customer service.
  • Excellent written and verbal communication skills, including high caliber presentation skills.
  • Positive attitude and “love of selling”.
  • Needs to be highly charged, enthusiastic and driven to succeed.
  • Fluent in English. German is an advantage.

More things you might like about Exponea:

  • Talent development thanks to our Leader & People Development Programs:
    • Communication and soft skill development provided by our resident coach and ex-McKinsey communication strategist Ivo Večeřa.
    • People Development Program to help everyone grow.
    • Leader Development Program to support managers in empowering their team members.
  • A great deal of freedom and trust. At Exponea we don’t clock in and out, and we have neither corporate rules nor long approval processes. We are interested in results from day one. The freedom goes hand in hand with responsibility.
  • Entrepreneurship lessons.  Easier way to start your own business. Inspired by PayPal founders, our CEO, Peter, aims to support employees in starting their own successful firms. The money and know-how you will have obtained at Exponea will surely come in handy! 
  • Flexible working hours. Remote work and home office are possible.
  • Reward based on your commitment and capabilities.
  • An easy-to-access downtown office.
  • Lunch budget.
  • Friendly atmosphere and motivated colleagues who like what they do.

About us:

Exponea is a fast growing software company in the field of AI-enabled marketing automation and advanced data analytics. With offices and customers in many countries, the company spans the globe. The team works with multiple sectors, including e-commerce, banking, and telco and enables sustainable growth for market leaders, such as Victoria Beckham, Missguided, T-Mobile, Sygic, and many others. Learn more about Exponea.

    Like this role? Apply here.

    Drop your CV here or click to upload (docx, pdf, max. 5MB.)

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    If you have any questions, please contact us at career@exponea.com

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