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Bloomreach Acquires Exponea. Learn more

Account Manager CEE

calendarJanuary 1, 2021
contractFull time
walletCompetitive salary reflecting your motivation and maturity (Fixed monthly salary from 1500 EUR-2500 EUR)
walletCommissions based on your performance up to the amount of the annual salary.
location-pinRemote / Czechia / Slovakia

We are Exponea, an internationally renowned e-commerce cloud –  a customer‑centric platform, combining advanced data analytics and omni‑channel campaign execution. We help our clients maximize profits and optimize marketing spend by targeting the right customers with the right content at the right time.

Currently expanding our Account Management team, we’re looking for a new colleague as Account Manager (AM). Could you be one of them?

Tasks and responsibilities:

The job of Account Manager is to:

  • own the relationship with key accounts,
  • ensure renegotiation of contracts at point of renewal,
  • identify upsell and cross sell opportunities.

In this role you will be responsible for:

  • day to day account management,
  • qualification of new opportunities within existing accounts,
  • high-level product demonstrations,
  • being the Subject Matter Expert (SME) for all Exponea solutions and services.

This role reports directly to the VP of Account Management. You would be based out of Bratislava, Slovakia.

Primary Responsibilities:

  • Own a portfolio of existing accounts and take responsibility for their retention and growth (cross-and upsell).
  • Identify upsell and cross sell opportunities within existing accounts.
  • Proactively own renewals in key accounts in cooperation with the Customer Success team.
  • Succeed in a team selling environment, partnering with solution consultants for maximum account penetration and coverage.
  • Consistently forecast monthly and quarterly performance within a 10% margin of error from actual bookings.
  • Stay abreast of industry changes and trends.
  • Confidently communicate the Exponea value proposition.
  • Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiations.

What we expect of the candidate:

  • Ideally 3-5 years of quota carrying experience in online media, selling software or software-as-a-service (SaaS).
  • Good knowledge of online marketing/internet marketing.
  • Strong technology skills. Must be able to credibly discuss digital marketing topics.
  • Able to successfully negotiate and close deals at C-level.
  • Ability to work and sell in a highly collaborative teamed environment.
  • Proven track record meeting and exceeding revenue quota in an account retention and upsell role.
  • Detail oriented, relationship-building skills, and a focus on a high level of customer service.
  • Excellent written and verbal communication skills, including high caliber presentation skills.
  • Positive attitude and “love of selling”.
  • Needs to be highly charged, enthusiastic and driven to succeed.
  • Fluent in English. Preferably fluent in German (nice to have).

More things you might like about Exponea:

  • Talent development thanks to our Leader & People Development Programs:
    • Communication and soft skill development provided by our resident coach and ex-McKinsey communication strategist Ivo Večeřa.
    • People Development Program to help everyone grow.
    • Leader Development Program to support managers in empowering their team members.
  • A great deal of freedom and trust. At Exponea we don’t clock in and out, and we have neither corporate rules nor long approval processes. We are interested in results from day one. The freedom goes hand in hand with responsibility.
  • Flexible working hours.
  • Reward based on your commitment and capabilities.
  • An easy-to-access downtown office.
  • Lunch budget.
  • Friendly atmosphere and motivated colleagues who like what they do.

About us:

Exponea is an award-winning customer data management platform that not only boosts e-commerce growth with AI-powered engagement automation but also helps improve companies’ culture with better cross-department collaboration and customer centricity. More info about Exponea.

Get a glimpse of life at Exponea and meet your future colleagues (Facebook Page Exponea Society or Instagram).

We recognize gold recipients of The Duke of Edinburgh’s International Award (DofE).

    Like this role? Apply here.


    Drop your CV here or click to upload (docx, pdf, max. 5MB.)

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    Sales

    If you have any questions, please contact us at career@exponea.com

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