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“Typical average brand in Europe is seeing less than 1.5 purchases per customer over 12 months, that's an alarm bell.”
“What's really important is to make sure you understand the speed of change.”
“Why bundles work because it essentially equals more relevant browsing experience to customer and once that happens conversion rate goes up, the average basket size goes up & that increases the AOV.”
Hugh Kimber Emma Warrington Sabino Petruccelli
Hugh Kimber
Global VP Sales, Exponea
Emma Warrington
Head of Digital, Forever Unique
Sabino Petruccelli
Head of Digital Marketing, Arcadia Group

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1

Overcoming challenges like leaders

Sabino Petruccelli, Head of Digital Marketing

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2

Personalizing like a boss

Andy Roberts, Director of E‑Commerce

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3

Making decisions with confidence

Emma Warrington, Head of Digital

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4

Inside the Online Retail Formula

Hugh Kimber, Global VP Sales

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