Facebook Chatbot API is NOW integrated into Exponea Direct Execution Ecosystem
Reply to your customers within a minute, any time they reach out. Prepare an intelligent scenario to answer FAQ’s immediately. Reduce your support team’s workload.
15 min implementation
Ensure that your top customers get the right person’s attention immediately.
VIP customers require special attention. Get an SMS notification every-time a VIP customer sends you a message, and provide the best personal support possible. Precise selection and message routing can ensure that each customer is handled by the right support team.
Let your customer know when you’re about to deliver the goods.
Facebook messages are free and your customers will appreciate notifications. Keeping customers updated on the progress of their orders creates an awesome experience.
We at Exponea integrated Send/Receive API just days after Facebook unveiled the functionality at its F8 developer conference. To be among the first in the world to test this new way to skyrocket your customer engagement, open your Exponea account, prepare a new scenario, find the FB message icon (next to e-mail, sms, banners), personalise your message and choose the trigger, and then execute and evaluate.
Benefit from a cross-channel platform
Exponea comes as a comprehensive tool. The built-in scenario designer lets e-commerce websites cover the entire conversion funnel.
Use the Facebook Chatbot along with other communication channels to get the best results!
We built Exponea around you and your customers. This is what you can do from day one
Why wait? The initial integration of Exponea takes just a few minutes. Our consultants then delve into your data, find actionable insights and deliver the first results in just a few weeks.
It all begins with the customer's first visit and ends with their repeated purchases. Eager to know what happens in between? Get powerful customer insights and act upon them straight away, effortlessly and effectively.
Each and every one of your customers matters. Instead of just giving you a brief audience overview, Exponea delivers everything needed for one-on-one marketing.
E-commerce businesses typically need as many as 12 separate tools to deal with tracking data, building audiences, sending emails etc. Then, there's Exponea that integrates everything into one interface. We call it the Direct Execution Ecosystem.
Reach your customers in the right place at the right time. Exponea is a truly multi-channel platform, where the only limit is one's imagination.
Exponea is a peacemaker between you and your IT. Once the integration is done, it's between you and us. Let's focus on your marketing goals and let your IT focus on theirs.
Exponea makes it easy for departments to work together. Get insights, decide on experiments and celebrate successes and new learnings together.
There's no such thing as two identical businesses. Exponea is ready, allowing everyone to dig as deep as they need and evolving by itself based on how you've been using it.
If you're not happy with what we deliver within two months, just say the word and we'll refund you.