Web-Banner mit dynamischem Timing
Problem:
Client is not able to cross-sell / up-sell additional products.
Cause:
Supplementary products are not promoted and visible enough on the website so customers do not buy them.
Solution:
Send emails to cross-sell additional products to the customer within a specific timespan depending on the time of trip departure and recommend additional destinations after they complete the trip(upsell).
Deliverables:
Prepared an email scenario promoting additional products and services, depending on the date of flight (incentive to cross-sell more products with the flight ticket).
Timing of email send-out is dependent on the timespan between buying the flight ticket and actual departure (dynamic timing feature set to cca 3 days before the departure).
After the arrival, an email using a typical timestamp is sent, with the plan of upselling the customer – recommending other destinations, etc. (set to cca 2 days after the arrival).
Duration:
- Setup events tracking: 4 hours
- Scenario logic setup: (dependent on cooperation with client)
- Creating expressions and scenario: 3 hours
- Email design: 4 hours (dependent on cooperation with client)
- Personalized email template (with Jinja): 3 hours
- Product / location recommendation: 6 hours