We are Exponea, an internationally renowned e-commerce cloud – a tool for in-depth analysis and marketing automation for businesses. We work with global e-commerce leaders and other top companies from all over the globe.
Currently expanding our Customer Success team, we’re looking for a new colleague as Customer Success Manager (CSM) for the CEE region. Could you be one of them?
As a Customer Success Manager you will be expected to:
The role of CSM is to act as a guardian for both, client & Exponea. On the client side, the CSM’s main role is to ensure that Exponea delivers value to the client at every moment of the cooperation. As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that Exponea is fully aligned with client’s goals & strategy. On the other hand, the CSM should ensure that the cooperation is a win-win for both sides.
Exponea is a fast growing software company in the field of AI-enabled marketing automation and advanced data analytics. With offices and customers in many countries, the company spans the globe. The team works with multiple sectors, including e-commerce, banking, and telco and enables sustainable growth for market leaders, such as Victoria Beckham, Missguided, T-Mobile, Sygic, and many others. Learn more about Exponea.
If you have any questions, please contact us at firstname.lastname@example.org