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Customer Loyalty

March 2019

Retention is KING! Great. What now?

Peter Irikovsky
CEO @ Exponea
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The Loyalty Challenge: What Makes It Difficult

Sam Kellet
Head of Content @ Exponea
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Invest Into the Customers You Already Won

Lauren Percival
Head of Marketing @ EGO Shoes
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Creating Customer Loyalty With Omni-Channel Experiences

Jamie O'Gorman
Client Services Director @ Exponea
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How to Create a Successful, Personalized Customer Experience

Greg Moore
Solutions Lead @ Exponea
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Loyalty Is Not Just a Click, It's a Journey.

Nicola Fox
Head of CRM @ Missguided
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Personalized Communications That Drive Loyalty

Bruno Gorgulho
Head of Solutions @ Exponea
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Why We Never Discount

Nicola Cottrell
Head of CRM @ Sofology
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The Online Retail Success

Oct 2018

Making decisions with confidence

Emma Warrington
Head of digital @ Forever Unique
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Inside the Online Retail Formula

Hugh Kimber
VP Sales @ Exponea
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Personalizing like a boss

Andy Roberts
Director of E‑Commerce @ eBuyer
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Balancing Customer Acquisition Cost

Sam Kellett
Lead Researcher @ Exponea
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CAC / Expose Your Issue

Peter Jakus
Head of Exponea Academy
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Increasing CLV One Campaign at a Time

Peter Jakus
Head of Exponea Academy
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Uncovering opportunities to increase LTV

Sam Kellett
Lead Researcher @ Exponea
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Overcoming challenges like leaders

Sabino Petruccelli
Head of Digital Marketing @ Arcadia Group
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